SSE are one of the UK’s’ leading providers of gas and electric energy solutions for homes and businesses throughout the country. In addition they can provide broadband and telephone connections. If you encounter any problem with the service they provide in the first instance you should call SSE customer services. The call centre team are UK based and will endeavour to resolve any problems that may occur. The SSE contact number is _0345 071 7800_.
Call our SSE contact number today, and get connected through to the main Scottish & Southern Electric customer services line.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call SSE directly, here are some of the departments you may wish to contact.
|SSE DEPARTMENT||PHONE NUMBER|
|SSE Customer Services||0800 980 8476|
|SSE Hydro||0141 248 3000|
|Join SSE||0345 026 2658|
|SSE Arena||028 9076 6000|
|SSE Energy Meter||0345 026 7039|
|SSE retentions||0800 980 8476|
|SSE freephone number||0800 980 8476|
|SSE emergency numbers||Click here|
|SSE account number||0345 026 2658|
|SSE business||0800 389 4466|
|SSE sheild||0345 076 7646|
|SSE Broadband||0345 071 9498|
|SSE Boiler Breakdown||0345 076 7646|
|SSE MPAN||Click here|
|SSE Warm Home Discount||0800 622 838|
What to do if something goes wrong
Complaints about energy suppliers are wide ranging. The basic one related to the service being provided is loss of service. This can be an internal issue, resulting from equipment failure inside the property, accidental damage or misuse of equipment. If you experience any of these problems the SSE phone number is _0345 071 7800_.
Sometimes the issue can be external which can also be a result of equipment failure due to accidentally damage, like when work is taking place in the road outside the property and pipes or wires are accidentally severed. If you experience these problems contact Scottish & Southern Electric on _0345 071 7800_
There are myriad of other problems like failed appointments, billing issues, customer service issues such unresolved difficulties or waiting too long on the phone. For these issues the SSE contact number is _0345 071 7800_.
Gas & Electricity CustomersIf you can smell gas call the National Gas Helpline on 0800 111 999. If you are experiencing a loss of your gas or electricity service and want to make a complaint the SSE phone number is _0345 071 7800_. Their helpline is open from 8-8 Monday-Friday and 8-2 on Saturdays. They will endeavour to solve your problem during the call but if that is not possible they will involve a manager who will try to resolve the problem by 8pm the following working day. Failing that your complaint will be passed to the SSE Head of Customer Service Team who will try to solve the problem within 5 working days. To contact the Head of Customer Service team the SS contact number is _0345 071 9853_.
If your complaint is not resolved by SSE at this stage you can contact the Ombudsman Services Energy on 0330 440 1624. You might also try the Citizens Advice Consumer Service on 0345 404 0506.
Phone & Broadband CustomersIf your broadband is not working and you want to make a complaint the SSE phone number is _0345 071 9890_. If you telephone is not working but your broadband is you can contact SSE via email on their website which is at [SSE] or via Facebook their page is at [SSE Facebook] or send them a tweet on Twitter at [SSE Twitter] Their helpline is open from 8-8 Monday-Friday and 8-2 on Saturday. They will try to solve your problem during the call but if that is not possible they will involve a manager who will try to resolve the problem by 8pm the following working day. Failing that your complaint will be passed to the SSE Head of Customer Service Team who will try to solve the problem within 5 working days. To contact the Head of Customer Service team the SS phone number is _0345 071 9853_.
If the problem is still not resolved you can contact the Ombudsman Services Communications on 0330 440 1600. You might also try the Citizens Advice Consumer Service 0345 404 0506.
Home Services CustomersSSE offer a variety of aftercare services for maintenance and, or, repair of your boiler.
If you are have signed up to Scottish & Southern’s Shield Gas Boiler Care service and wish to make a complaint contact SSE customer services on _0345 078 6771_ if you are in Scotland, _0345 078 6773_ if you are in Wales, _0345 076 7646_ if you are in Northern England or _0345 078 6771_ if you are in Southern England.
If you a have had your boiler serviced by SSE and have experienced a problem the SSE contact number is _0330 024 9757_.
If you have had your boiler repaired by SSE and there is a problem call SSE customers services on _0333 043 6103_.
If you have the SSE Boiler Rescue service you can get the repair done for free by calling SSE customer services on _0303 003 4023_.
Switched Energy Supplier?Have you recently switched from another provider on the promise of better service or cheaper rates and found the experience un-satisfying? This is a common problem in the energy supplier industry as it is in other utility industries. Sometimes it is miss selling and at other times plain incompetence. If this has happened to you call Scottish & Southern Electric now to make a complaint. The SSE contact number is _0345 071 7800_.
SSE Opening Hours
SSE Head Office contact address
Scottish and Southern Electric
200 Dunkeld Road