SSE contact number – 0843 816 6384


SSE are one of the UK’s’ leading providers of gas and electric energy solutions for homes and businesses throughout the country. In addition they can provide broadband and telephone connections. If you encounter any problem with the service they provide in the first instance you should call SSE customer services. The call centre team are UK based and will endeavour to resolve any problems that may occur. The SSE contact number is _0345 071 7800_.

Call our SSE contact number today, and get connected through to the main Scottish & Southern Electric customer services line.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call SSE directly, here are some of the departments you may wish to contact.

SSE DEPARTMENTPHONE NUMBER
SSE Customer Services0800 980 8476
SSE Hydro0141 248 3000
Join SSE0345 026 2658
SSE Arena028 9076 6000
SSE Energy Meter0345 026 7039
SSE retentions0800 980 8476
SSE freephone number0800 980 8476
SSE emergency numbersClick here

SSE account number0345 026 2658
SSE business0800 389 4466
SSE sheild0345 076 7646
SSE Broadband0345 071 9498
SSE Boiler Breakdown0345 076 7646
SSE MPANClick here
SSE Warm Home Discount0800 622 838

What to do if something goes wrong


Complaints about energy suppliers are wide ranging. The basic one related to the service being provided is loss of service. This can be an internal issue, resulting from equipment failure inside the property, accidental damage or misuse of equipment. If you experience any of these problems the SSE phone number is _0345 071 7800_.

Sometimes the issue can be external which can also be a result of equipment failure due to accidentally damage, like when work is taking place in the road outside the property and pipes or wires are accidentally severed. If you experience these problems contact Scottish & Southern Electric on _0345 071 7800_

There are myriad of other problems like failed appointments, billing issues, customer service issues such unresolved difficulties or waiting too long on the phone. For these issues the SSE contact number is _0345 071 7800_.

Gas & Electricity Customers

If you can smell gas call the National Gas Helpline on 0800 111 999. If you are experiencing a loss of your gas or electricity service and want to make a complaint the SSE phone number is _0345 071 7800_. Their helpline is open from 8-8 Monday-Friday and 8-2 on Saturdays. They will endeavour to solve your problem during the call but if that is not possible they will involve a manager who will try to resolve the problem by 8pm the following working day. Failing that your complaint will be passed to the SSE Head of Customer Service Team who will try to solve the problem within 5 working days. To contact the Head of Customer Service team the SS contact number is _0345 071 9853_.

If your complaint is not resolved by SSE at this stage you can contact the Ombudsman Services Energy on 0330 440 1624. You might also try the Citizens Advice Consumer Service on 0345 404 0506.

Phone & Broadband Customers

If your broadband is not working and you want to make a complaint the SSE phone number is _0345 071 9890_. If you telephone is not working but your broadband is you can contact SSE via email on their website which is at [SSE] or via Facebook their page is at [SSE Facebook] or send them a tweet on Twitter at [SSE Twitter] Their helpline is open from 8-8 Monday-Friday and 8-2 on Saturday. They will try to solve your problem during the call but if that is not possible they will involve a manager who will try to resolve the problem by 8pm the following working day. Failing that your complaint will be passed to the SSE Head of Customer Service Team who will try to solve the problem within 5 working days. To contact the Head of Customer Service team the SS phone number is _0345 071 9853_.

If the problem is still not resolved you can contact the Ombudsman Services Communications on 0330 440 1600. You might also try the Citizens Advice Consumer Service 0345 404 0506.

Home Services Customers

SSE offer a variety of aftercare services for maintenance and, or, repair of your boiler.
If you are have signed up to Scottish & Southern’s Shield Gas Boiler Care service and wish to make a complaint contact SSE customer services on _0345 078 6771_ if you are in Scotland, _0345 078 6773_ if you are in Wales, _0345 076 7646_ if you are in Northern England or _0345 078 6771_ if you are in Southern England.

If you a have had your boiler serviced by SSE and have experienced a problem the SSE contact number is _0330 024 9757_.
If you have had your boiler repaired by SSE and there is a problem call SSE customers services on _0333 043 6103_.

If you have the SSE Boiler Rescue service you can get the repair done for free by calling SSE customer services on _0303 003 4023_.

Switched Energy Supplier?

Have you recently switched from another provider on the promise of better service or cheaper rates and found the experience un-satisfying? This is a common problem in the energy supplier industry as it is in other utility industries. Sometimes it is miss selling and at other times plain incompetence. If this has happened to you call Scottish & Southern Electric now to make a complaint. The SSE contact number is _0345 071 7800_.

SSE Opening Hours

DayOpening Hours
Monday
24 Hours
Tuesday
24 Hours
Wednesday
24 Hours
Thursday
24 Hours
Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours

SSE Head Office contact address

Scottish and Southern Electric
Inveralmond House
200 Dunkeld Road
Perth
PH1 JAQ

SSE official website

SSE customer services email address

SSE website contact form

SSE on Twitter