Mothercare contact number – 0843 816 6394

Mothercare is one of the UK's most respected high street brands. It is famous for combining excellent customer service, product knowledge, quality and value for money. Mothercare leads the way in selling baby and toddler products. However, things sometimes go wrong even with a leading brand like this. For these occasions, Mothecare has an excellent customer service helpline that you can contact. The Mothercare phone number is 0344 875 5222. The helpline is open between 8am and 8pm Monday to Friday. It is also open from 9am to 6pm on Saturday and 9am to 5pm on Sunday. The helpline does get quite busy, especially on the weekend. Mothercare recommend that if you do not wish to wait in a queue when you call, it is better to phone first thing in the morning or then just before closing. The middle of the day is when the helpline is most popular. Calls are charged at a local rate, and you will be able to use your monthly mobile phone quota of minutes to make the call. The staff at Mothercare customer services are highly knowledgable regarding their products and services and will be able to assist with your query efficiently.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Mothercare directly, here are some of the departments you may wish to contact.

Mothercare DepartmentContact Number
Mothercare Head Office0344 875 5222
Mothercare Customer Services0344 875 5222
Mothercare Merryhill0344 875 5222
Mothercare Bluewater0344 875 5222
Mothercare Edmonton0344 875 5222
Mothercare Ipswich0344 875 5222
Mothercare Orders0344 875 5222
Mothercare Complaints0344 875 5222
Mothercare delivery0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Portmouth0344 875 5222
Mothercare Ancoats0344 875 5222
Mothercare Baby Plan0344 875 5222
Mothercare returns0344 875 5222

When to contact Mothercare Customer Services

You can contact Mothercare Customer Services about a variety of issues or queries regarding any of their products. Perhaps you have seen a product on the Mothercare website that you have additional queries about before you purchase it. This might be regarding the operation of a car seat, for example, or extra information about the dimension of a cot. These product queries can be usually answered very easily by the helpline team. You may also contact the team if you have a problem with an order that you have placed online. Perhaps the item that you have ordered is taking much longer to arrive than you anticipated. Or perhaps the item has not arrived at all. The customer service team will be able to investigate an incident like this and help you get a replacement product. Perhaps you have ordered an item online and when it has arrived it is not suitable. Speaking to the customer service team can help add strength to your case for a refund of the product. They will also be ale to tell you what you need to do next in order to return the item and have the money credit back to your account. The final reason that you may telephone the Mothercare telephone number and speak to customer services is if you need to make a complaint about an aspect of the service that you have received from Mothercare. Mothercare takes all complaints very seriously and the team will ensure that your complaint is fully investigated. They will ensure that you are kept in the loop during the time your complaint is being fully investigated and will then provide you with an outcome. Whatever the reason that you need to contact the helpline team they will be able to assist you with your query.

Alternative ways to get in touch

If you do not wish to contact Mothercare by telephone, for whatever reason, there are alternative ways to get in touch. This could save you the inconvenience of having to wait in a helpline queue in order to speak to a member of the customer service team. You can send a secure email message via the Mothercare website at to the customer service team. Mothercare aims to answer your query in less than 24 hours and usually this is a lot less. You can also use the store finder function on to find your local store. You can then go in to the store in person in order to discuss your queries with the Mothercare staff. Social media is another great option to get in touch with Mothecare staff. If you are a Twitter user you can tweet Mothercare via their page. Go to and there you can ask your query. The main disadvantage of contacting mother care in this way, however, is that you can only submit a query that is 140 characters or less. Mothercare have a dedicated social media team that will answer your complaint and so tweets are usually answered very quickly. In many circumstances, it is a great alternative way to get in touch with Mothercare customer services. You can also send Mothercare a message via Facebook. Sign in and visit their page at Again, you are likely to get a fairly quick response from the social media team via Facebook.

There are many reasons why you may need to contact the Mothecare customer service team. With so many ways that you can get in touch, you are sure to find the help that you need quickly and easily. Mothercare aim to ensure customer satisfaction in respect of all their products and will make sure that you get the help that you need so that you can continue to enjoy your Mothercare product.

Mothercare Opening Hours

DayOpening Hours
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm
8am - 6pm

Mothercare Head Office contact postal address

Cherry Tree Road
WD24 6SH

Mothercare website

http://mothercare.comClick to replace anchor text

Mothercare on Facebook

Mothercare on Twitter

Mothercare on Pintrest

Mothercare on Instagram

Mothercare blog

Mothercare Wikipedia page

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